Cancellation Policy

At Sorted, we recognize that circumstances may necessitate a cancellation of your order or service. If your product has not been dispatched, you can request cancellation by reaching out to us directly. However, if the product has already been dispatched, we will endeavor to work with our logistics partner to cancel the delivery. In the event that the product has been delivered, we kindly ask buyers to initiate the return process instead of canceling the order.